During this coronavirus pandemic, Amazon.com Inc. (NASDAQ:AMZN) has done well as the number of home deliveries grew with the stay at home to combat the spread of the virus. Although the company has experienced challenges like running out of hand sanitizer, toilet paper, and other products it has nevertheless proved its strength during this crisis. Amazon making the best out of the COVID-19 crisis.
The performance is welcome for its shareholders in the long run and it is due to the strengths the company has created over the years. For instance, faster or two-day delivery is the expectation of most people and thus the struggle experienced by the company for some orders is understandable.
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During this crisis, nobody foresaw a scenario where cleaning suppliers, food items and toilet paper could run out. But still, the e-commerce retailer did fairly well. Despite listing long delivery times for some orders most were delivered ahead of time. This has been a learning moment for the company which will help it improve operations.
Amazon attracting more online shoppers
The coronavirus situation has also helped the company acquire more customers with most people obeying the shelter-in-place order turning to it for deliveries. These customers gave the company their cards with many buying the Amazon Prime subscription. Even after the pandemic, it is likely that these people will remain and although they won’t be ordering often they might as well do sometimes.
More people are ordering from Amazon because they have realized how effortless it can be to get your stuff shipped to your place. For instance, things like toilet paper will take most of your space when shopping so they should be delivered at your doorstep. Similarly, people may be learning that Amazon stocks some products that they didn’t expect it to. The coronavirus pandemic will help Amazon emerge as a better e-commerce leader than before. Its infrastructure gives it an advantage over competitors in the market. Even when normalcy resumes most people will definitely prefer online shopping to save them the hassle of going to pick grocery and other stuff.